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Privacy Policy

Matic Media Services Limited and its affiliates respect the privacy of its on-line visitors and are committed to providing a secure environment for them. We have adopted an On-Line Privacy Policy that guides how we collect, store and use the information you provide us. This Privacy Policy details how Matic Media Services Limited safeguards the privacy of its on-line visitors. Please note that when you link to other sites from any of the Matic Media Services Limited web sites listed below, the Matic Media Services Limited Privacy Policy does not apply to, and cannot control the activities on, those other sites. Also, this Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes.

Our privacy policy contains information regarding the following:

  • What personal information we may collect?
  • What other types of information may we collect?
  • How your personal information may be used.
  • Who is collecting your information?
  • With whom your information may be shared?
  • What choices you have regarding the collection, use, and distribution of your personal information.
  • What cookies are and how we use them?
  • What are Internet protocol addresses?
  • What to do if you want to correct or review your personal information?
  • How secure your personal information is.
  • What to do if you have a question or complaint?

If you have any questions, complaints, or comments regarding our privacy statement or policies, please contact the Privacy Policy Administrator at privacy@maticmedia.co.uk. This Privacy Policy currently applies to the following web sites operated by Matic Media Services Limited :

www.popcornproductions.co.uk, www.maticmedia.co.uk, www.graphicwarehouse, www.thegraphicwarehouse.co.uk and any other web page which may be added at a later date.

What personal information is collected?

Matic Media Services Limited only collects personal information on a voluntary basis. If an on-line visitor submits information to Matic Media Services Limited , it will usually take the form of either: (1) the purchase of goods or services through our on-line stores; (2) registration for the receipt of publications and newsletters (3) general enquiries relating to the procurement of print (4) a consumer complaint; and/or (5) surveys and comments. The requested information may include your name, address, phone number, e-mail address. Although we do not require this information to gain access to our sites, you may not be able to access certain areas that require registration or receive materials such as newsletters unless such information is provided.

Visitors purchasing products or services through our on-line stores will be required to provide additional information such as a valid credit card number and expiration date.

What other types of information may we collect?

Your web browser or client software may transmit certain geographic information or information regarding the capabilities or features of your computer to Matic Media Services Limited . Matic Media Services Limited may use this information to generate aggregate statistics about our user community or for security purposes. This information is never linked to you or your business/household in any way.

How do we use your personal information?

The personal information you provide Matic Media Services Limited will allow us to fulfill your product or service order; alert you of new products, features, or enhancements; and/or notify you of upgrade opportunities, contests, or special events. Matic Media Services Limited operate a STRICT POLICY of NOT passing your details to ANY OTHER company or third party for any other marketing purposes.

Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.

Who is collecting your information?

When you are asked for information while on a Matic Media Services Limited site, you are sharing that information only with Matic Media Services Limited and we will not disclose that information without your permission. Some services, however, are provided in conjunction with partner companies. If another company other than Matic Media Services Limited is collecting your personal information, you will be notified at the time the information is collected. If do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.

Please be aware that advertisers or web sites with links to our sites may collect personal information about you. And remember, the Matic Media Services Limited Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or web sites.

With whom may my personal information be shared?

Matic Media Services Limited may disclose your personal information to third-party vendors for the purpose of fulfilling orders for example courier companies, processing mailings, or to analyze and/or store data. In special circumstances, we may also disclose such information if there is a violation of our Terms and Conditions or if we have a good faith belief that the law requires it.

Matic Media Services Limited sites may also have forum sections, where users can chat and exchange ideas and tactics. When posting to a forum, please be aware that the information posted is being made publicly available on-line and the user does so at his or her own risk.

What choices do I have regarding the collection, use, and distribution of my personal information?

Matic Media Services Limited allows you to control the way we use personal identifying information that we might obtain. In fact, many of the "mailings" Matic Media Services Limited may send you, such as newsletters, tell you how to cancel the receipt of any future mailings.

If, at any time, you wish to opt-out of: (1) providing us your personal information, (2) having your personal information shared with third parties, and/or (3) receiving information, via email or postal mail, about new products, services and promotions, you can do so by writing to The Administrator, Matic Media Services Limited , Buchanan Street, Coatbridge, Lanarkshire, ML5 1DL. Please indicate in your request what publications or services you no longer wish to receive so that we may better address your needs.

What are cookies and how do you use them?

Matic Media Services Limited uses cookies on its web sites. Cookies are a feature of your web browser that allows web sites to transfer bits of information to your computer for record-keeping purposes. A cookie stored on your computer can be used to "remember" things like your password, or that you have already registered. This allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or registration. In addition, Matic Media Services Limited may use cookies to retrieve user information for promotional, marketing, or security purposes.

What are Internet protocol addresses?

An Internet protocol ("IP") address is the unique number assigned to your server or Internet Service Provider ("ISP"). Matic Media Services Limited may keep track of IP addresses for system administration, to report aggregate information, or to prevent our servers from being abused.

What do I do if I want to correct or review my personal information?

If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we cease from using such personal information, please contact Matic Media Services Limited , Buchanan Street, Coatbridge, Lanarkshire, ML5 1DL.

How secure is my personal information?

Matic Media Services Limited has taken steps to ensure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. When credit card information is transmitted, for example, we use industry standard, SSL (secure socket layer) encryption. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of personal information.

What if I have a question or complaint?

If you have any questions or wish to file a complaint, please feel free to send a letter addressed to Matic Media Services Limited , East Shawhead Ind. Est., Coatbridge, Lanarkshire, ML5 4XD or use our online form.  Emails may take up to 48hrs for a response and are ticketed and answered in order.  We regret that we cannot action any complaint unless a name and return address is provided.

By using the Matic Media Services Limited web sites listed herein, you signify your assent to the Matic Media Services Limited Privacy Policy. If you do not agree to this policy, please do not use these web sites.